The Motor Ombudsman In-Person Training: Consumer Law 101
The Motor Ombudsman In-Person Training: Consumer Law 101
2nd October, 2024
10:00AM –
4:00PM
The Motor Ombudsman's Offices 71 Great Peter Street London SW1P 2BN
The Motor Ombudsman In-Person Training: Consumer Law 101
Join us on: 2nd October 2024 – 10.00am – 16.00pm
About this Event
There has never been a more important time to ensure your business is up to date on consumer rights. The new Digital Markets, Competition & Consumer law will be implemented imminently bringing new consumer rights and blockbuster fines to businesses.
Radius Law working in partnership with The Motor Ombudsman will provide this consumer law training. This practical training course will provide an overview of consumer laws and guidance on best practice.
Topics we will cover include:
- Consumer and business customer – the difference.
- Consumer rights – satisfactory quality; fitness for purpose; as described.
- Special rights for distance sales.
- Consumer remedies: short term right to reject; repair; replacement; right to price reduction; final right to reject.
- New consumer rights – Digital Markets, Competition & Consumer law.
- Consumer redress measures.
- Advertising rules and Trading standards.
- Managing customer personal data.
Event details:
The event will be held at The Motor Ombudsman’s London offices, 71 Great Peter Street, London, SW1P 2BN on Wednesday 2nd October 2024, 10.00am-16.00pm.
Registration fees
£295 + VAT.
In partnership with:
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